Question 1

What is Menulizer?

Accepted Answer

Menulizer is a modern digital menu platform that helps restaurants and cafés create, manage, and update their menus through smart QR codes. Customers can scan QR codes to view menus and place orders directly from their phones, while restaurant managers can view and manage incoming orders in real-time.

Question 2

How does Menulizer work?

Accepted Answer

Menulizer works in three simple steps: 1) Create your digital menu by adding your dishes and items. 2) Generate custom QR codes for each table or location. 3) Customers scan the QR code to view the menu and place orders. You can manage all orders from your dashboard in real-time.

Question 3

Do I need any special hardware?

Accepted Answer

No! Menulizer is completely cloud-based. All you need is an internet connection to set up your account, a printer to print your QR codes, and optionally, a tablet or smartphone to view orders in real-time. Your customers just need their smartphones to scan and order.

Question 4

Is there a free trial?

Accepted Answer

Yes! We offer a free plan with no credit card required - perfect for testing Menulizer or running a small café. You can upgrade anytime as your business grows.

Question 5

Can I change plans anytime?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time from your billing dashboard. When upgrading, changes take effect immediately with prorated billing. When downgrading, changes take effect at the start of your next billing period.

Question 6

Can customers place orders through the menu?

Accepted Answer

Yes! When customers scan a QR code associated with a table, they can place orders directly through the menu. Orders appear instantly in your dashboard with status tracking (Pending → Preparing → Served → Completed). QR codes without table association are view-only.

Question 7

How do QR codes work?

Accepted Answer

You can generate customized QR codes for each table or location. Each QR code can be linked to a specific table for order tracking, or created without a table for view-only access. You can customize colors, add your logo, adjust error correction levels, and download high-resolution images suitable for printing.

Question 8

Can I customize how my menu looks?

Accepted Answer

Yes! You can customize your menu with brand colors, add images to menu items, organize items into categories and sections, set dietary tags (vegetarian, vegan, gluten-free, etc.), add allergen information, and choose different layout styles. Premium plans offer additional customization options including watermark removal.

Question 9

Can I update my menu in real-time?

Accepted Answer

Yes! All changes to your menu are reflected instantly. When you update prices, availability, or add new items, customers scanning the QR code will see the updated version immediately. No need to reprint anything.

Question 10

Which languages are supported?

Accepted Answer

Menulizer currently supports English and Arabic, with more languages coming soon. The platform uses a locale-based routing system, allowing you to create multilingual menus for your international customers.

Question 11

How do I create an account?

Accepted Answer

You can sign up using your email and password, or use social login with Google or GitHub. Registration is free and takes less than a minute. No credit card required to get started.

Question 12

Is my data secure?

Accepted Answer

Absolutely! We use bank-level encryption for all data transmission and storage. Your account is protected with secure authentication, passwords are encrypted, and we follow industry best practices for data security.

How can we help you?

General Questions

Pricing & Plans

Features & Functionality

Account & Security

Technical & Setup

Support & Contact

Still have questions?

Explore Features

View Pricing

Get Started

How can we help you?

General Questions

What is Menulizer?

How does Menulizer work?

Do I need any special hardware?

Which languages are supported?

Pricing & Plans

How much does Menulizer cost?

Can I change plans anytime?

Is there a free trial?

What payment methods do you accept?

What happens if I exceed my plan limits?

Features & Functionality

Can customers place orders through the menu?

How do QR codes work?

Can I customize how my menu looks?

How many menus can I create?

Can I update my menu in real-time?

Does Menulizer support analytics?

Account & Security

How do I create an account?

Can I add team members?

Is my data secure?

Can I delete my account?

Technical & Setup

How do I print QR codes?

What if my internet goes down?

Can customers order without an account?

How do I manage orders?

Can I import my existing menu?

Support & Contact

How can I get help?

Do you offer onboarding assistance?

Can I request new features?

What if I need help setting up?

Still have questions?

Explore Features

View Pricing

Get Started