Disclaimer for Menulizer

Effective Date: 10/31/2025

1. General Information

The information provided by Menulizer ("we," "us," or "our") on our website and through our software as a service platform (collectively, the "Service") is for general informational purposes only. All information on the Service is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Service.

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the Service or reliance on any information provided on the Service. Your use of the Service and your reliance on any information on the Service is solely at your own risk.

2. No Professional Advice

The Service and its content are provided for informational purposes only and do not constitute professional advice. The information provided through our Service should not be used as a substitute for professional advice in any field, including but not limited to:

  • Legal advice
  • Financial or accounting advice
  • Business consulting advice
  • Food safety or health advice
  • Regulatory compliance advice
  • Tax advice
  • Technical or IT advice

You should always seek the advice of qualified professionals regarding any specific questions about your business, financial situation, legal obligations, or other matters that affect your restaurant or café operations.

3. Service Availability and Performance

3.1 Service Interruptions

While we strive to provide a reliable and continuously available service, we do not guarantee that the Service will be available at all times or that it will be uninterrupted, secure, or error-free. The Service may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications.

We are not responsible for any delays, delivery failures, or other damages resulting from such problems. We reserve the right to temporarily suspend access to the Service for maintenance, updates, or any other reason without prior notice.

3.2 Technical Issues

We make no warranties that the Service will meet your requirements, that it will be compatible with all devices and operating systems, or that it will function without errors or interruptions. Technical issues may arise from factors beyond our control, including but not limited to:

  • Internet connectivity problems
  • Device or browser compatibility issues
  • Third-party service disruptions
  • Server maintenance or failures
  • Software bugs or glitches

4. QR Code Functionality

4.1 QR Code Scanning

While we design our QR codes to be compatible with standard QR code readers and smartphone cameras, we cannot guarantee that all QR codes generated through our Service will be readable by all devices or QR code scanning applications. Factors that may affect QR code readability include:

  • Print quality and size of the QR code
  • Lighting conditions when scanning
  • Camera quality of the scanning device
  • Distance and angle when scanning
  • Damage or wear to printed QR codes

It is your responsibility to test QR codes before distributing them to customers and to ensure they function properly in your specific environment.

4.2 QR Code Display

You are responsible for properly displaying and maintaining QR codes in your establishment. We are not liable for any issues arising from improper placement, damage, or illegibility of QR codes, or for customer inability to access menus due to QR code placement or environmental factors.

5. Menu Content and Accuracy

5.1 Content Responsibility

You are solely responsible for all content you upload, create, or display through the Service, including but not limited to menu items, prices, descriptions, images, allergen information, and nutritional data. We do not verify, approve, or endorse any user-generated content.

It is your responsibility to ensure that all menu information is accurate, current, complete, and complies with all applicable laws and regulations, including food labeling requirements, allergen disclosure laws, and consumer protection regulations.

5.2 Pricing Accuracy

While our Service allows you to display prices for menu items, we are not responsible for pricing errors, discrepancies, or disputes between you and your customers. You are responsible for ensuring all prices displayed through the Service are accurate and up-to-date.

5.3 Allergen and Nutritional Information

If you choose to display allergen or nutritional information through our Service, you are solely responsible for the accuracy and completeness of such information. We strongly recommend consulting with qualified professionals and following all applicable regulations regarding allergen disclosure and nutritional labeling.

We are not liable for any allergic reactions, health issues, or other consequences arising from inaccurate or incomplete allergen or nutritional information displayed through the Service.

6. Order Management

6.1 Order Processing

Our Service provides tools for customers to view menus and place orders directly from their devices. However, we are not a party to the transaction between you and your customers. We merely facilitate the communication of orders from customers to your establishment.

You are responsible for receiving, processing, confirming, fulfilling, and managing all customer orders. We are not responsible for order accuracy, fulfillment, quality of food or service, or any disputes arising from customer orders.

6.2 Order Notification

While we provide order notification features, we cannot guarantee that you will receive all order notifications in real-time or that notifications will not be delayed due to technical issues, network problems, or device settings. You are responsible for regularly monitoring your dashboard for incoming orders.

6.3 Payment Processing

If our Service integrates with third-party payment processors, we are not responsible for payment processing, transaction security, payment disputes, chargebacks, or any financial transactions between you and your customers or between you and payment processors. All payment-related matters are governed by the terms and conditions of the respective payment processor.

7. Analytics and Insights

7.1 Data Accuracy

Our Service may provide analytics, insights, and reports regarding your menu performance, customer behavior, and order trends. While we strive to provide accurate data, we do not warrant that all analytics and insights will be completely accurate, reliable, or error-free.

Analytics data should be used as one of many tools in making business decisions and should not be relied upon as the sole basis for any business decision. We recommend consulting with business and financial professionals before making significant business decisions.

7.2 Business Outcomes

We do not guarantee that using our Service or following recommendations based on our analytics will result in increased sales, customer satisfaction, operational efficiency, or any other specific business outcome. Business success depends on many factors beyond the scope of our Service.

8. Third-Party Services and Integrations

8.1 Third-Party Dependencies

Our Service may integrate with or depend upon third-party services, including but not limited to payment processors, cloud storage providers, authentication services, and communication platforms. We are not responsible for the performance, availability, security, or practices of any third-party services.

8.2 Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by Menulizer. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We do not endorse or make any representations about third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or use.

9. Food Safety and Regulatory Compliance

9.1 Food Safety Standards

Our Service does not provide food safety guidance, training, or certification. You are solely responsible for complying with all applicable food safety regulations, health codes, and industry standards in your jurisdiction.

9.2 Regulatory Compliance

You are responsible for ensuring that your use of the Service and your business operations comply with all applicable laws, regulations, and licensing requirements, including but not limited to:

  • Food safety and hygiene regulations
  • Business licensing and permits
  • Labor laws and employment regulations
  • Tax obligations
  • Consumer protection laws
  • Accessibility requirements
  • Data protection and privacy laws
  • Advertising and marketing regulations

We are not responsible for your compliance or non-compliance with any laws or regulations.

10. Security and Data Protection

10.1 Security Measures

While we implement reasonable security measures to protect your data, we cannot guarantee absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

You acknowledge that you provide any information to us at your own risk and that we are not responsible for circumvention of any privacy settings or security measures we provide. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

10.2 Data Loss

We make regular backups of data, but we do not guarantee that all data will be recoverable in the event of data loss, corruption, or system failure. We strongly recommend that you maintain your own backups of important information, including menu content, images, and business data.

11. Intellectual Property

11.1 User Content

You are solely responsible for ensuring that any content you upload to or create through the Service does not infringe upon the intellectual property rights of any third party. This includes but is not limited to:

  • Images and photographs
  • Logos and trademarks
  • Menu descriptions and text
  • Recipe names and descriptions
  • Brand names and slogans

We are not responsible for any copyright, trademark, or other intellectual property infringement arising from content you provide through the Service.

11.2 Third-Party Images

If you use stock images or images from third-party sources, you are responsible for obtaining proper licenses and permissions. We do not verify or guarantee that you have the right to use any images you upload to the Service.

12. Customer Interactions

12.1 Customer Service

You are responsible for all customer service, communication, and dispute resolution with your customers. We are not responsible for any disputes, complaints, refunds, or other customer service issues between you and your customers.

12.2 Customer Data

If you collect customer data through the Service (such as contact information or order history), you are responsible for complying with all applicable data protection and privacy laws, including obtaining necessary consents and providing required privacy notices to your customers.

13. Financial and Tax Matters

13.1 Financial Advice

We do not provide financial, accounting, or tax advice. Any financial information, reports, or insights provided through the Service are for informational purposes only and should not be relied upon as financial or tax advice.

13.2 Tax Obligations

You are solely responsible for determining, collecting, and remitting all applicable taxes related to your business operations and sales. We are not responsible for calculating or remitting taxes on your behalf unless explicitly stated otherwise.

14. Subscription and Billing

14.1 Service Changes

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, including features, pricing, and availability of specific plans. We will provide reasonable notice of material changes, but we are not obligated to maintain any specific feature or functionality indefinitely.

14.2 Billing Disputes

You are responsible for reviewing your subscription charges and notifying us of any billing disputes within a reasonable timeframe (typically 30 days). We may not be able to investigate or resolve disputes raised after an extended period.

15. Geographic Limitations

15.1 Service Availability

While our Service may be accessible from various locations worldwide, we do not represent that the Service is appropriate or available for use in all geographic locations. Some features may not be available in certain regions due to legal, regulatory, or technical restrictions.

15.2 Local Laws

If you access the Service from locations outside our primary jurisdiction, you are responsible for compliance with all local laws and regulations. You acknowledge that some jurisdictions may have specific requirements regarding digital services, data storage, or online ordering that affect your use of our Service.

16. Accessibility

16.1 Accessibility Standards

While we strive to make our Service accessible to users with disabilities and aim to comply with applicable accessibility standards, we do not guarantee that all aspects of the Service will be fully accessible to all users at all times.

16.2 Customer Accessibility

You are responsible for ensuring that your use of the Service complies with any accessibility requirements applicable to your business. This includes providing alternative means for customers with disabilities to access your menu and place orders if necessary.

17. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or severe weather
  • War, terrorism, riots, or civil unrest
  • Government actions, embargoes, or restrictions
  • Pandemics, epidemics, or public health emergencies
  • Internet service provider failures or network issues
  • Power outages or utility failures
  • Cyber attacks or security breaches affecting our infrastructure
  • Third-party service failures

18. Translation and Language

If our Service or documentation is provided in multiple languages, the English version shall be considered the authoritative version in case of any discrepancies or disputes. Translations are provided for convenience only, and we do not guarantee the accuracy of translations.

19. User Testimonials and Reviews

Any testimonials, reviews, or success stories displayed on our website or marketing materials reflect individual experiences and may not be representative of all users' experiences. Individual results may vary, and we do not guarantee that you will achieve the same or similar results.

20. Updates and Changes

We reserve the right to modify this Disclaimer at any time. Any changes will be effective immediately upon posting the updated Disclaimer on our website. The date of the last update will be indicated at the top of this document. Your continued use of the Service after any changes constitutes your acceptance of the updated Disclaimer.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Menulizer and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or other harmful code that may be transmitted to or through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content
  • The conduct or content of any third party on or through the Service

22. Indemnification

You agree to indemnify, defend, and hold harmless Menulizer and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these terms or any applicable law
  • Your violation of any rights of another party
  • Any content you provide through the Service
  • Any disputes between you and your customers
  • Your business operations and practices

23. Severability

If any provision of this Disclaimer is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render this Disclaimer unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein.

24. No Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

25. Contact Information

If you have any questions or concerns about this Disclaimer, please contact us:

  • By email: contact@menulizer.com
  • By visiting: https://menulizer.com/contact
  • By mail: Egypt

26. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS DISCLAIMER AND AGREE TO ALL ITS TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ABIDE BY THE TERMS OF THIS DISCLAIMER, YOU ARE NOT AUTHORIZED TO USE OR ACCESS THE SERVICE.

Disclaimer - Menulizer